Information we collect
When you interact with us or our Sites, Wiley may collect personal data about you in the following ways: directly from you; through automated technologies such as cookies; and from other sources, such as our business partners and data processors.
Information you provide directly
We may collect information directly from you if you use our Sites, visit our office locations, or communicate with us. This information may include the following, depending on how you interact with Wiley:
- Contact details, such as your name, email address, postal address, telephone number, and social media handle;
- Demographic information, such as your age, gender, and educational, professional or other background information;
- Username and password;
- Payment information, such as a credit or debit card number;
- Educational, professional, or other interests;
- Comments, feedback, posts, and communications with other users of Wiley’s services;
- Background check information (e.g., for job applicants);
- Photo or video (e.g., by closed-circuit television if you visit our office locations);
- Communication preferences, language preferences, or other preferences; and/or
- Other identifiers, such as a government-issued identification number (e.g., Social Security Number, tax identification number) or institution-issued identification number (e.g., student ID number).
You may need to create an account with Wiley in order to access certain content and to make use of additional features on our Sites, and some additional information may be requested during registration depending on the content or service you would like to access.
Information collected through automated technologies
We may automatically collect certain information when you use our Sites, either directly or through our third-party analytics providers. This information may include Internet Protocol (IP) address, browser type and settings, device identifier details, internet service provider (ISP), referring and exit pages, the Site content you interacted with, operating system, clickstream data, location data, or other usage information. We (and third parties acting on our behalf) may collect this information through certain tracking technologies, including first and third-party cookies, web beacons (also known as tracking pixels or pixel tags), embedded scripts, location-identifying technologies, device recognition technologies, and session replay software. We may combine the information collected through these technologies with other information we collect about you.
We do not sell your personal information. Wiley uses this information to enable Site functionality, understand Site interaction trends, gather demographic insights about our user base, personalize your experience on our Sites, and otherwise administer and improve our Sites and services. While we do not currently respond to “do not track” browser signals, you have several options to exercise choices about cookies and tracking technologies. For more information about cookies and tracking technologies on our Sites and how to control their use on your devices, please read our Cookies and Tracking Technologies Policy.
Information we receive from other sources
Wiley may receive information about you from third parties such as: business partners and data processors in technical, payment and/or delivery services; advertising, marketing, digital and social media agencies; data brokers; analytics providers; academic institutions; journal owners, societies and similar organizations; search information providers; third parties who may recommend you as a potential author, reviewer, editor or contributor; and credit reference agencies.
Wiley may also receive information about you from publicly accessible content, such as public databases or social media platforms. When we do collect publicly available data about you, we will honor this Privacy Policy when we store and process it.
If you choose to register and sign in by using a social media or other third-party account as an identity service (such as your Facebook or Google account), the authentication of your account is managed by that third party. Wiley will collect your name, email address and any other information that you agree to share with us at the time you give permission for your Wiley account to be linked to your third-party account.
You should be aware that personal data (such as your name, social media handle, image, avatar, email address, or other identifier) that you voluntarily make publicly available by posting online to other users (e.g., on social media, forums, comments, or in chat rooms) could be collected and disclosed by others. Wiley cannot prevent or monitor the collection or disclosure of publicly available personal data you post online.