Faithe Wempen, M.A., is an A+ Certified hardware guru, Microsoft Office Specialist Master Instructor, and software consultant with over 70 computer books to her credit. When she is not writing, she teaches Microsoft Office classes in the Computer Technology department at Indiana University-Purdue University at Indianapolis (IUPUI), does private computer training and support consulting, and is the business manager of Sycamore Knoll Bed and Breakfast in Noblesville, Indiana (www.sycamoreknoll.com). Faithe is a contributing editor at CertCities.com, and a frequent contributor to CertCities.com, TechProGuild.com, and several magazines. She teaches online classes for the Hewlett-Packard Learning Center, and serves on the advisory board for the Computer Technician program at Training, Inc. in Indianapolis.