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Managing Hotels Effectively: Lessons from Outstanding General Managers

ISBN: 978-0-471-28909-8

September 1991

464 pages

Description

A must-read for aspiring hospitality industry leaders

Managing Hotels Effectively: Lessons from Outstanding General Managers is the essential text for anyone working in or aspiring to the hospitality industry. Expert discussion from industry leaders drives home the importance of service, strategic planning, and effective leadership while giving readers a glimpse into the complex mechanics of running a successful hotel. From organizational structure and staffing to communications, revenues, and day-to-day activities, this book provides an informative look into the myriad duties of the general manager.

About the Author

Eddystone C. Nebel is the author of Managing Hotels Effectively: Lessons from Outstanding General Managers, published by Wiley.