Roger Kaufman is professor and director of the Office for Needs Assessment and Planning at Florida State University. He has published 34 books, including Mega Planning, Strategic Planning Plus, and Strategic Thinking - Revised, and co-authored Useful Educational Results: Defining, Prioritizing, and Accomplishing, as well as 197 articles on strategic planning, performance improvement, quality management and continuous improvement, needs assessment, management, and evaluation.

Hugh Oakley-Browne is the managing director and founder of a Human Performance Technology Consultancy. Hugh has worked with the US Army, New Zealand Army, and Australian Army on major performance improvement projects and instructional systems design for leadership development. His clients in Australia and New Zealand include both government and commercial organizations.

Ryan Watkins is an Assistant Professor at the George Washington University in Washington, D.C. As a professor, Dr. Watkins leads the design, development, and facilitation of online courses in Instructional Design, Instructional Development, Technology Management, Systems Analysis, and System Design.

Doug Leigh is an Assistant Professor at Pepperdine University, Los Angeles, California. Dr. Leigh's experience in performance improvement involves organizational and community planning, needs assessment and evaluation practice, and the application of Internet- and computer- based interventions for educational reform and organizational development.