Written as a tool for both researchers and communication managers, the Handbook of Crisis Communication is a comprehensive examination of the latest research, methods, and critical issues in crisis communication.
Includes in-depth analyses of well-known case studies in crisis communication, from terrorist attacks to Hurricane Katrina
Explores the key emerging areas of new technology and global crisis communication
Provides a starting point for developing crisis communication as a distinctive field research rather than as a sub-discipline of public relations or corporate communication
About the Author
W. Timothy Coombs is Professor at the Nicholson School of Communication at University of Central Florida, USA. He is the author of Code Red in the Boardroom (2006), and Today's Public Relations (2006).
Sherry J. Holladay is Professor at the Nicholson School of Communication at University of Central Florida, USA. She is the author of numerous articles related to corporate communication.
Together, they have co-authored It’s Not Just PR (2007), PR Strategy and Application (2010) and Managing Corporate Social Responsibility: A Communication Approach (2011). All titles are published by Wiley-Blackwell.
Features
Written as a tool for both researchers and communication managers, this Handbook includes a thorough discussion of latest theories, methods, and critical issues in crisis communication
Includes in-depth analyses of well-known case studies in crisis communication, from terrorist attacks to Hurricane Katrin
Explores the key emerging areas of new technology and global crisis communication
Provides a starting point for developing crisis communication as a distinctive field research rather than as a sub-discipline of public relations or corporate communication
