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Working Bodies: Interactive Service Employment and Workplace Identities

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ISBN: 978-1-444-39963-9

July 2011

Wiley-Blackwell

288 pages

Description
Through a series of case studies of low-status interactive and embodied servicing work, Working Bodies examines the theoretical and empirical nature of the shift to embodied work in service-dominated economies.
  • Defines ‘body work’ to include the work by service sector employees on their own bodies and on the bodies of others
  • Sets UK case studies in the context of global patterns of economic change
  • Explores the consequences of growing polarization in the service sector
  • Draws on geography, sociology, anthropology, labour market studies, and feminist scholarship
About the Author
Linda McDowell is Professor of Human Geography and Director of the Graduate School of Geography at the University of Oxford and a Fellow of St. John's College, where she is also Director of the Research Centre. Widely published, McDowell's books include Capital Culture: Gender at Work in the City (1997), Redundant Masculinities? Employment Change and White Working Class Youth (2003) and Hard Labour (2005).
Features
  • Defines ‘body work’ to include the work by service sector employees on their own bodies and on the bodies of others
  • Sets UK and US case studies in the context of global patterns of economic change
  • Explores the consequences of growing polarization in the service sector
  • Discusses the methodological issues raised in case study and qualitative research
  • Draws on geography, sociology, anthropology, labour market studies, and feminist scholarship