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Keeping Clients for Life

ISBN: 978-0-471-40881-9

June 2001

240 pages

Description
This comprehensive guide teaches both new and veteran financial professionals how to relate to their clients in meaningful ways, thus growing their business by increasing the long-term retention of those clients.
About the Author

KAREN C. ALTFEST, PhD, CFP, is Vice President of L. J. Altfest & Co., a financial planning and investment management firm. She is also the Director of the Financial Planning and Investment Programs at New School University. Altfest is actively involved in financial planners associations and has written many articles for professional journals. She is frequently quoted in such publications as Working Woman, the New York limes, the Wall Street Journal, and Family Money, and is a regular guest on CNN and CNBC.