Through numerous examples, this guide illustrates how you and your managers can work together to combine and implement systems technology with just-in-time and just-enough-learning strategies.
Step-by-step guidance and hands-on tools help you to:
* Implement each stage of the training process?from goal setting to follow-up and maintenance * Produce and sustain measurable, consistently effective results
Plus, you'll get a comprehensive checklist for conducting an organizational training audit and getting started. Use this guide to get your organization's systems on track today!
About the Author
ROBERT O. BRINKERHOFF is professor of educational leadership, Western Michigan University, and an internationally recognized human resource development consultant to numerous organizations worldwide including the U.S. Postal Service, Apple Computer, and The World Bank. He is author of Achieving Results From Training (Jossey-Bass, 1987). STEPHEN J. GILL is an indepAndent consultant on training needs analysis and evaluation. His clients include Ford Motor Company, General Motors, Steelcase, and Columbia Healthcare.
