This book examines why conflicts arise and provides strategies for dealing effectively with relationships in the workplace. This is a practical guide with a section on harassment at work and what to do if conflict persists. It focuses on: rules of relationships; aspects of leadership and gender; personality and age differences; the role of our own beliefs and assumptions.
About the Author
Dr Edelmann is a well-known author and clinical psychologist with extensive counselling experience relating to occupational stress.