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Effective Health Care Management: An Evaluative Approach

ISBN: 978-1-405-11161-4

June 2004

Wiley-Blackwell

208 pages

Description
Effective Health Care Management presents the principles and criteria necessary to evaluate and enhance the quality of health care services in the NHS today. It provides an overview of health care management and health care policy, explores evidence based practice, and examines the ongoing need for management evaluation.

The authors discuss the role of outcome measures, performance indicators, benchmarking, and individual performance review. They also address clinical governance, accountability and professional autonomy, and the problems underlying 'seamless service provision'.

About the Author
Colin Palfrey (BA MA MEd PhD PGCE) is a lecturer in the School of Health Science, University of Wales.

Ceri Phillips (BSc PhD) is a Reader in the School of Health Science, University of Wales.

Paul Thomas (BA MSc) is an External Fellow at the University of Glamorgan.

Features
* Explores evidence-based practice and policies in health care management
* Examines criteria for evaluating health care
* Explores the role of stakeholders and the political context
* Examines conflicting demands, and the use of limited resources