PRAISE FOR OPERATIONAL RISK MANAGEMENT

“From classical training of key concepts to tactical deployment methods, Philippa Girling navigates the nuances and complexities of operational risk management with ease and positions the practitioner to successfully implement a value-added program from the ground up.”

—Spyro Karetsos, Chief Compliance Officer, Google

“Basel II ushered in a new era of operational risk management and COVID-19 sealed its importance to business resiliency around the globe. Girling’s deep experience in financial services and operational risk management over these two decades brings a practitioner’s insights to effectively managing everything from GRC tools to scenario analysis. Whether you are a student of risk, senior manager or board member, Operational Risk Management is a must-read.”

—Nancy Foster, CEO, Risk Management Association

“Philippa Girling has provided a welcome addition to the literature about risk management in financial institutions. In addition to a thorough background on the principles involved, she is able to share the hands-on experience she has in every area of risk.”

—Kenneth Abbott, Professor, Baruch College and ex-CRO Americas, Barclays

“Philippa Girling has improved upon her already excellent text on operational risk in this second edition. This is a must-read for anyone seeking to build a sound operational risk management practice at their institution or improve upon an already existing program.”

—Kevin D. Oden, Managing Partner, Kevin D. Oden & Associates