A Personal Guide to Understanding and Increasing Your Emotional Intelligence

This hands-on workbook is your companion to the dynamic Emotional Intelligence Skills Assessment (EISA) workshop. Increased understanding, both of yourself and others, is scientifically proven to help improve overall performance. This workbook will help you better understand how emotional and social skills impact your performance, and how you can strengthen your effectiveness by using these skills successfully. EISA will help you:

• Discover the major components of emotional intelligence
• Recognize the behaviors and characteristics of an emotionally intelligent person
• Identify areas where you can apply emotional intelligence
• Evaluate your own emotional strengths and opportunities for growth
• Generate action steps for improving your emotional and social abilities that will lead to success

Even after the workshop ends, this workbook will serve as your personal resource for your ongoing EI development.

EISA is also online! Visit http://www.Pfeiffer.com/go/eisa for more information.